Technology and the Human Touch: That’s What Distinguishes the Customer Service Representative of the Future
Technology

Creator of this post Banavath Rajesh Naik. He has 84 Posts. Category of this post Technology is belong to India Country. He has total Billgcoins 2524.04 With 22 Referrals. For more information about this picture creator rajeshnaikhc Referral code of this creator is rajeshnaikhc.

Image placeholder

In the future, automation and artificial intelligence will relieve customer service representatives of many recurrent and rules-based tasks. At the same time, the number of customer interactions is growing overall. This increases the demands placed on employees in the service center, since they will be dealing with especially complex or emotional topics in the future.